Effective Date: January 14, 2024
Introduction
Welcome to Threaded Together (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, threaded-together.ca (the “Site”). We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site.
1. Data Collection
We collect the following types of personal data from you:
Information You Provide
- Contact Information: Name, email address, phone number, and shipping address.
- Purchase Information: Items purchased, payment details (processed securely by third-party payment providers), and order history.
- Communications: Messages, inquiries, and feedback you send us.
Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device details.
- Usage Data: Pages visited, time spent on the Site, and navigation patterns.
- Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to improve your browsing experience. See our Cookie Policy for more details.
2. Data Usage
We use the collected data to:
- Process and fulfill your orders, including payment processing and delivery.
- Provide customer support and respond to inquiries.
- Send marketing communications, promotions, and updates (with your consent).
- Improve and personalize your experience on our Site.
- Analyze Site usage and performance to enhance our services.
- Comply with legal obligations and enforce our terms of service.
3. Data Sharing
We do not sell or rent your personal data. We may share your information in the following circumstances:
- Service Providers: Third-party providers who assist with payment processing, shipping, email marketing, and analytics.
- Legal Compliance: To comply with legal obligations, such as responding to lawful requests or protecting against fraud.
- Business Transfers: In the event of a merger, acquisition, or sale of business assets.
Our service providers are required to protect your data in compliance with GDPR and other applicable laws.
4. Data Storage and Security
- Storage Location: Your data is stored on secure servers located in Canada or other jurisdictions with equivalent data protection laws.
- Security Measures: We implement industry-standard security measures, such as encryption, firewalls, and access controls, to protect your data.
- Retention Period: We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
5. Your Rights
Under the GDPR and other applicable laws, you have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal or contractual obligations.
- Right to Restrict Processing: Request limited use of your data under certain circumstances.
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Object: Object to data processing for direct marketing or other legitimate interests.
- Right to Withdraw Consent: Withdraw consent for data processing at any time.
To exercise these rights, contact us at rtpottery@hotmail.com. We will respond within 30 days of receiving your request.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. For more details, see our Cookie Policy.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing your data.
8. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this policy regularly.
10. Contact Information
For questions or concerns about this Privacy Policy or our data practices, please contact us:
Threaded Together
3480 Upper Middle Road Unit 54
Burlington, Ontario, Canada L7M 4R8
Email: rtpottery@hotmail.com
Thank you for trusting Threaded Together. We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our Site.