Effective Date: January 14, 2024
Welcome to Threaded Together (“the Website”), operated by Threaded Together (“we,” “us,” or “our”). By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully before using the Website. If you do not agree with these Terms, please refrain from using our Website.
1. General Information
- Business Name: Threaded Together
- Address: 3480 Upper Middle Road, Unit 54, Burlington, Ontario, Canada, L7M 4R8
- Email: rtpottery@hotmail.com
These Terms apply to all users of the Website, including browsers, vendors, customers, merchants, and contributors of content.
2. Products and Services
Handmade Semi-Precious Stone Bead Jewelry
We sell handmade semi-precious stone bead jewelry primarily intended for gift buyers. All products are crafted with care and are subject to availability. We reserve the right to discontinue or modify any product or service without prior notice.
3. Ordering and Payment
- Product Descriptions: We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to the handmade nature of our jewelry.
- Pricing: All prices listed on the Website are in Canadian dollars (CAD). Taxes and shipping fees, where applicable, will be calculated and displayed at checkout.
- Payment Methods: We accept major credit cards and other payment methods as specified on our Website. All transactions are processed securely.
- Order Confirmation: Once an order is placed, you will receive an email confirmation. If you do not receive this email, please contact us at rtpottery@hotmail.com.
4. Shipping and Delivery
- Processing Time: Orders are typically processed within 3-5 business days.
- Shipping Options: We offer various shipping options, displayed at checkout.
- International Shipping: Customers are responsible for any customs duties, taxes, or additional fees for international shipments.
- Delivery Delays: We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
5. Returns and Refunds
- Eligibility: Returns are accepted within 14 days of delivery for unworn and undamaged items.
- Process: To initiate a return, contact us at rtpottery@hotmail.com with your order details. Refunds will be issued to the original payment method.
- Custom Orders: Custom or personalized items are non-refundable unless defective.
6. User Responsibilities
- Account Information: You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
- Prohibited Activities: You may not use the Website for unlawful purposes, infringe on intellectual property rights, or engage in any activity that disrupts the functionality of the Website.
7. Intellectual Property
All content on the Website, including images, text, graphics, and logos, is the property of Threaded Together or its licensors and is protected by copyright and trademark laws. Unauthorized use of any content is strictly prohibited.
8. Limitation of Liability
Threaded Together is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Website or purchase of our products. This limitation applies to all claims, including breach of contract, tort, and warranty claims.
9. Indemnification
You agree to indemnify and hold Threaded Together harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Website.
10. Third-Party Links
Our Website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content, accuracy, or policies of third-party sites.
11. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of the revised Terms.
13. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: rtpottery@hotmail.com
Address: 3480 Upper Middle Road, Unit 54, Burlington, Ontario, Canada, L7M 4R8
Thank you for choosing Threaded Together!